Tour Description

We begin the tour by driving you across a beautiful farm with great views of the surrounding district, then we descend down to a point above a scenic gorge. Here you can choose to follow a trail right down to the river where you will discover our glowworm cave. The main highlight is a glowworm display so vast and so bright it lights up all the walls of the cave and reflects in the water below. Afterwards to relax and reflect on your experience we invite you for some hot drinks and a biscuits(time allowing!).

Booking ahead 

Is recommended because we have only 12 people per departure and tours fill quickly during holiday periods. Morning trips tend to fill first year round.

Check in/Cancellations

Cancellations; We need  24 hours notice that you wish to cancel for a full refund.  

For less than 24 hours notice,  no refund will be given. 

Our tours depart at the advertised time. Check is 15 minutes prior to departure. Please be on time! Allowances can sometimes be made, so it's worth calling as soon as possible to discuss.

The minimum tour size is 2 participants.

 If you are travelling on your own, you can book, but your booking will only be confirmed once minimum has been reached. We will contact you if this is looking unlikely and we need you to reschedule(normally there will be another tour on the same day).

Flooding

Our glowworm tour operates beside and on a natural river. Heavy rain can cause the river to flood. We will cancel the tour at any time which the river becomes unsafe or we forecast that it is likely to flood. In the event of a partial tour we will offer a partial refund, for a full cancellation we will fully refund the tour. Your safety is our highest priority and our team are among the most experienced and qualified cave guides in NZ.

Children

Children are the responsibility of their caregivers, children must be supervised by their caregivers, and our guide's instructions must be followed for safety.

Please be aware that the caregiver of any upset or crying children may be asked to leave the cave and wait outside to reduce disturbance to others on the tour. 

Bring along 

a warm top or jacket, walking shoes (trainers) and your camera. If you have any questions about visiting our caves, please contact us for more information. We do like to know about any fitness issues or injuries which may affect you during your tour, then we can give you a good indication if our tour will be suitable for you